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Main tenant occasionally returns only 404

Topics: Troubleshooting
Oct 15, 2012 at 12:18 PM

I've a mysterious issue that occasionally happens on Gearhost: the main tenant of a multi-tenant site is not reachable as only 404 (the default IIS error page) is returned.

Meanwhile tenants run and are reachable, but the main tenant is not. An AppPool recycle solves the issue and there are no traces of anything unusual in the logs. Gearhost can't give any further info at the moment.

Has anyone experienced something remotely similar? I'm very puzzled.

Oct 15, 2012 at 4:26 PM

That it's the IIS error page and not the ASP.NET or Orchard 404 error page smells fishy. You'll want to check at the IIS configuration level first.

Oct 16, 2012 at 2:58 PM

Hmm, thanks, but there's nothing extraordinary. What's problematic that it happens irregularly and I can't observe a connection with anything.

Oct 16, 2012 at 4:11 PM

Is Gearhost refusing to research it? If you're a customer and they refuse to help on something that looks like it's happening on their side, you should consider your options...

Oct 17, 2012 at 1:55 PM

No, they're investigating but can't seem to find anything...

Oct 17, 2012 at 4:50 PM

Well, you know what I'd do...

Oct 18, 2012 at 8:45 AM

Yeah ;-).